When you book through Sunset Sail Key West to Cuba we will contact you via e-mail or by phone to confirm your reservation. Please have your credit card ready to place a deposit to hold your reservation.

Cancelation Policy
When we get a reservation for a charter a lot goes into preparing the vessels for your trip. We realize there are times when you may have to cancel a charter. That’s okay providing we have advance notice of at least 30 days. Last minute cancellations make it difficult for us to keep our prices competitive. For cancellations 30 days or more in advance there is a full refund minus a 10% processing fee. Cancellations made less than 30 days in advance will be charged a minimum of 20% to a maximum of full price.

Weather Cancelations
Sunset Sail Key West to Cuba will not sail in unsafe weather conditions, such as storms, thick fog, high winds, thunder and lightning etc. However we will sail in overcast conditions, light fog, and in rainy weather. The final decision to sail resides with the captain. If the captain decides it is unsafe to run the trip, Sunset Sail Key West to Cuba will do its best to reschedule the trip to create the most convenient, safe and enjoyable trip for all concerned. A full refund will be issued if the captain cancels the trip due to unseafe weather conditions. If you have a confirmed reservation and choose not to sail because of weather and the boat still sails, you will be charged a minimum of 20% up to a maximum of the full ticket price depending on the season.

How long is the trip to Cuba?

Taking into account wind, seas and weather, a trip to Cuba from Key West will take somewhere between 8 to 12 hours on a power boat, 10 to 20 hours on a sailing boat depending on which one you take.

Will I get seasick?

Everybody reacts differently to the motion of the boat at different times. All guests have a berth on the boat and quite often the best cure for seasickness is sleep! Staying up on deck is a good idea if you want to stay awake, and many people find that pharmaceutical motion sickness tablets, wrist bands, medicated patches and ginger or peppermint help to ease any discomfort. Your crew is on board to take care of you and keep you as comfortable as possible!

What should I bring?

All our boats are fully equipped with life preservers and safety equipment, bedding, pillows and towels. Items you may wish to bring for the journey include a personal shower bag, your favorite snacks or drinks and personal cameras, phones, tablets etc. It is wise not to bring too many items of excessive monetary value.